Wrong Live Data gadget is loaded in the Finesse Agent or Supervisor desktop

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The wrong Live Data gadget is loaded in Cisco Finesse Agent or Supervisor Desktops

Problem Summary The wrong Live Data gadget is loaded in Cisco Finesse Agent or Supervisor Desktops.
Error Message N/A
Possible Cause A different gadget's URL is configured in the Finesse Admin Desktop.
Recommended Action

1. Log in to the Finesse Administration page.

2. Choose the Desktop Layout tab.

3. Enter the correct gadget URL for the report in the respective layout (agent or supervisor).

Release Release 10.0(1)
Associated CDETS # N/A

Rating: 0.0/5 (0 votes cast)

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