Workflows: User is connected to secondary server and DB replication is down

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Workflows: User is connected to secondary server and DB replication is down

Problem Summary Workflow actions do not run when the user is connected to the secondary Finesse server and database replication between the primary and secondary Finesse servers is down.
Error Message N/A
Possible Cause When database replication between the primary and secondary Finesse servers is down, Finesse administration changes are not replicated to the secondary Finesse server.
Recommended Action
  • Restore database replication between the Finesse servers and ensure the databases are in synch.
  • Have the user connect to the primary Finesse server.
Release Release 10.0(1), Release 10.5(1)
Associated CDETS # None


 

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