Workflows: No workflow runs on supervisor desktop during silent monitoring

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Workflows: No workflow runs on supervisor desktop during silent monitoring

Problem Summary No workflow runs on the supervisor desktop when the supervisor begins a Unified Communications Manager silent monitoring session.
Error Message N/A
Possible Cause When a supervisor begins a silent monitoring session, the resulting call that appears on the supervisor desktop does not trigger any workflow execution.
Recommended Action None. This is expected behavior.
Release Release 10.0(1), Release 10.5(1), Release 10.6(1)
Associated CDETS # None


 

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