While choosing a filter to run a report, sometimes, user can get the following error

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While choosing a filter to run a report, sometimes, user can get the following error

Problem Summary CUIC was not able to execute the value list query to generate the values. This could happen when the connectivity to target data source is down or when there is a schema mismatch between the DB table and the report template
Error Message There was an error fetching value list values. Please contact your administrator
Possible Cause N/A
Recommended Action Use the RTMT too to download the logs xxxxxxxx (same thing what you put for collecting the logs)
In the CUIC error logs Ex: Error-cuic.2016-07-27T01-42-37.311.log, the following error statement could be seen:

com.cisco.ccbu.cuic.rest.fw.exceptions.CuicApiException: com.cisco.ccbu.cuic.CuicDbMetaDataException: DbException: Unable to retrieve meta data.; Nested Exception is com.cisco.ccbu.cuic.businesslogic.datasource.CuicDbException: DbException: CuicDataSourceServiceManager.getDataSetMetaData()

1. Check if the datasource connectivity is up.
2. Check if there is no schema mismatch (Ex: Missing column) between the report template and the DB table

Release 11.5(1)
Associated CDETS #   N/A


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