WebSetup: Login Does Not Display
The Web Setup Login Page Does Not display
|Problem Summary||When accessing the Web Setup URL, the login page doesn't display (a blank page displays) or pages don't load correctly.|
Check, via the Windows Services dialog, that the Apache Tomcat service, IIS Admin Service, and World Wide Web (WWW) Publishing service are running. If they are not, make sure they are all set to "Automatic" Startup Type and start them.
If you installed IIS after installing ICM/CCE/CCH, you must reboot and then run the SSL Encryption Utility to set up the certificate and SSL properly within IIS/Tomcat.
If you are running IE6 (which is not a supported browser version in 8.0(1)) and TLS 1.0 is turned OFF in the browser settings, in IE, under Tools > Internet Options > Advanced, select the Use TLS 1.0 checkbox. The Login page will then display, with an error that IE6 is not a supported browser.
|Associated CDETS #||N/A|