VoIP Monitor tab of the CDA gives an error

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VoIP Monitor tab of the CDA gives an error

Problem Summary With both the CCM and CME deployments, the VoIP Monitor tab of the CDA gives error messages if not properly configured.
Error Message Error Reading from Directory services.
Possible Cause For the CCM deployment, associate the phones to the RmCm application user in Cisco Unified CM.
Recommended Action

For CME deployment, execute the following commands on the CME router to see the configured phones under VoIP tab of the CDA:

Cisco2800(config)#ixi transport http

Cisco2800(conf-xml-trans)#response size 64

Cisco2800(conf-xml-trans)#no shutdown

Cisco2800(conf-xml-trans)#exit

Release Release 7.0(1)
Associated CDETS # None.

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