Virtualization for Cisco Unity Connection

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Version 11.0(x)

Click here for a Legend
OVA Download Location for Unity Connection Release 11.0 . Select Products->Cisco Unity Connection->Cisco Unity Connection Virtualization->OVA-11.0

Note Note: This information listed here for convenience. For latest information, when in doubt, or if conflicts, see the Supported Platform List for this version at http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-installation-guides-list.html , specifically the Table for Virtual Platform Overlays like this: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/supported_platforms/11xcucspl.html#pgfId-703559.


Component & Capacity Point
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
BE6000S XS TRC
BE6000M S TRC
BE6000H S+ TRC
BE7000M M TRCs
BE7000H
L TRCs


Full UC Perf. CPUs
Restricted UC Perf. CPUs

BE6000M
S TRCs

M TRCs

XL TRCs
2XL TRC
Full UC Perf. CPUs
Restricted UC Perf. CPUs
100 users
See notes
1 4 GB 1x 160 GB 1 Only available for special Cisco Unity Connection on UCS E-Series support.
1000 users 1vcpu
See notes
1
4 GB
1x 160 GB 1 See Notes Yes Yes Yes Yes

Yes Yes
Yes
Yes
Yes Yes Yes No
1000 users 2vcpu
See notes
2 4 GB 1x 160 GB 1 See Notes
Yes Yes Yes Yes

Yes 1.80+ GHz
Yes
Yes
Yes Yes Yes No
5000 users
(larger vDisk)
See notes
2
6GB
1x 200 GB 1 No
No No
Yes Yes

Yes No
No
Yes
Yes Yes Yes No


10,000 users
See notes
4
6 GB
2x 146 GB
or 2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes Yes

Yes No
No
Yes
Yes Yes Yes No
20,000 users
See notes
7
 8 GB
2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes Yes

Yes No
No
Yes
Yes Yes Yes No



Version 10.5(x)

Click here for a Legend
OVA Download Location for Unity Connection Release 10.5 . Select Products->Cisco Unity Connection->Cisco Unity Connection Virtualization->OVA-10.5

Note Note: This information listed here for convenience. For latest information, when in doubt, or if conflicts, see the Supported Platform List for this version at http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-installation-guides-list.html , specifically the Table for Virtual Platform Overlays like this: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/supported_platforms/10xcucspl.html#pgfId-703559.


Component & Capacity Point
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
BE6000S XS TRC
BE6000M S TRC
BE6000H S+ TRC
BE7000M M TRCs
BE7000H
L TRCs


Full UC Perf. CPUs
Restricted UC Perf. CPUs

BE6000M
S TRCs

M TRCs

XL TRCs
2XL TRC
Full UC Perf. CPUs
Restricted UC Perf. CPUs
100 users
See notes
1 4 GB 1x 160 GB 1 Only available for special Cisco Unity Connection on UCS E-Series support.
1000 users 1vcpu
See notes
1
4 GB
1x 160 GB 1 See Notes Yes Yes Yes Yes

Yes Yes
Yes
Yes
Yes Yes Yes No
1000 users 2vcpu
See notes
2 4 GB 1x 160 GB 1 See Notes
Yes Yes Yes Yes

Yes 1.80+ GHz
Yes
Yes
Yes Yes Yes No
5000 users
(larger vDisk)
See notes
2
6GB
1x 200 GB 1 No
No No
Yes Yes

Yes No
No
Yes
Yes Yes Yes No


10,000 users
See notes
4
6 GB
2x 146 GB
or 2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes Yes

Yes No
No
Yes
Yes Yes Yes No
20,000 users
See notes
7
 8 GB
2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes Yes

Yes No
No
Yes
Yes Yes Yes No




Version 10.0(1)

Click here for a Legend
OVA Download Location for Unity Connection Release 10.0.1 . Select Products->Cisco Unity Connection->Cisco Unity Connection Virtualization->OVA-10.0

Note Note: This information listed here for convenience. For latest information, when in doubt, or if conflicts, see the Supported Platform List for this version at http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-installation-guides-list.html , specifically the Table for Virtual Platform Overlays like this: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/supported_platforms/10xcucspl.html#pgfId-703559.


Component & Capacity Point
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
BE6000S XS TRC
BE6000M S TRC
BE6000H S+ TRC
BE7000M M TRCs
BE7000H
L TRCs


Full UC Perf. CPUs
Restricted UC Perf. CPUs

BE6000M
S TRCs

M TRCs

XL TRCs
2XL TRC
Full UC Perf. CPUs
Restricted UC Perf. CPUs
100 users
See notes
1 4 GB 1x 160 GB 1 Only available for special Cisco Unity Connection on UCS E-Series support.
1000 users
See notes
1
4 GB
1x 160 GB 1 No
Yes Yes Yes Yes

Yes 2.13+ GHz
Yes
Yes
Yes Yes Yes No


5000 users
(larger vDisk)
See notes
2
6GB
1x 200 GB 1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No


10,000 users
See notes
4
6 GB
2x 146 GB
or 2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz
No
No
Yes
Yes Yes Yes No
20,000 users
See notes
7
 8 GB
2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz
No
No
Yes
Yes Yes Yes No


Version 9.1(x)

Click here for a Legend
OVA Download Location for Unity Connection Release 9.1.1 . Select Products->Cisco Unity Connection->Cisco Unity Connection Virtualization->OVA-9.1

Note Note: This information listed here for convenience. For latest information, when in doubt, or if conflicts, see the Supported Platform List for this version at http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-installation-guides-list.html , specifically the Table for Virtual Platform Overlays like this: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/supported_platforms/10xcucspl.html#pgfId-703559.


Component & Capacity Point
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
BE6000S XS TRC
BE6000M S TRC
BE6000H S+ TRC
BE7000M M TRCs
BE7000H
L TRCs


Full UC Perf. CPUs
Restricted UC Perf. CPUs

BE6000M
S TRCs

M TRCs

XL TRCs
2XL TRC
Full UC Perf. CPUs
Restricted UC Perf. CPUs
100 users
See notes
1 4 GB 1x 160 GB 1 Only available for special Cisco Unity Connection on UCS E-Series support.
1000 users
See notes
1
4 GB
1x 160 GB 1 No
Yes Yes Yes Yes

Yes 2.13+ GHz
Yes
Yes
Yes Yes Yes No


5000 users
(larger vDisk)
See notes
2
6GB
1x 200 GB 1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No


10,000 users
See notes
4
6 GB
2x 146 GB
or 2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No
20,000 users
See notes
7
 8 GB
2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No


Version 9.0(x)

Click here for a Legend
OVA Download Location for Unity Connection Release 9.0.1 . Select Products->Cisco Unity Connection->Cisco Unity Connection Virtualization->OVA-9.0

Note Note: This information listed here for convenience. For latest information, when in doubt, or if conflicts, see the Supported Platform List for this version at http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-installation-guides-list.html , specifically the Table for Virtual Platform Overlays like this: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/supported_platforms/10xcucspl.html#pgfId-703559.


Component & Capacity Point
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
BE6000S XS TRC
BE6000M S TRC
BE6000H S+ TRC
BE7000M M TRCs
BE7000H
L TRCs


Full UC Perf. CPUs
Restricted UC Perf. CPUs

BE6000M
S TRCs

M TRCs

XL TRCs
2XL TRC
Full UC Perf. CPUs
Restricted UC Perf. CPUs
100 users
See notes
1 4 GB 1x 160 GB 1 Only available for special Cisco Unity Connection on UCS E-Series support.
1000 users
See notes
1
4 GB
1x 160 GB 1 No
Yes No
Yes Yes

Yes 2.13+ GHz
Yes
Yes
Yes Yes Yes No


5000 users
(larger vDisk)
See notes
2
6GB
1x 200 GB 1 No No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No


10,000 users
See notes
4
6 GB
2x 146 GB
or 2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No
20,000 users
See notes
7
 8 GB
2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No


Version 8.6(2)

Click here for a Legend
OVA Download Location for Unity Connection Release 8.6.2 Select Products->Cisco Unity Connection->Cisco Unity Connection Virtualization->OVA-8.

Note Note: This information listed here for convenience. For latest information, when in doubt, or if conflicts, see the Supported Platform List for this version at http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-installation-guides-list.html , specifically the Table for Virtual Platform Overlays like this: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/supported_platforms/10xcucspl.html#pgfId-703559.


Component & Capacity Point
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
BE6000S XS TRC
BE6000M S TRC
BE6000H S+ TRC
BE7000M M TRCs
BE7000H
L TRCs


Full UC Perf. CPUs
Restricted UC Perf. CPUs

BE6000M
S TRCs

M TRCs

XL TRCs
2XL TRC
Full UC Perf. CPUs
Restricted UC Perf. CPUs
100 users
See notes
1 4 GB 1x 160 GB 1 Only available for special Cisco Unity Connection on UCS E-Series support.
1000 users
See notes
1
4 GB
1x 160 GB 1 No
Yes No
Yes Yes

Yes 2.13+ GHz
Yes
Yes
Yes Yes Yes No


5000 users
(larger vDisk)
See notes
2
6GB
1x 200 GB 1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No


10,000 users
See notes
4
6 GB
2x 146 GB
or 2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No
No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No
20,000 users
See notes
7
 8 GB
2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No


Version 8.6(1)

Click here for a Legend

Note Note: This information listed here for convenience. For latest information, when in doubt, or if conflicts, see the Supported Platform List for this version at http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-installation-guides-list.html , specifically the Table for Virtual Platform Overlays like this: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/supported_platforms/10xcucspl.html#pgfId-703559.


Component & Capacity Point
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
BE6000S XS TRC
BE6000M S TRC
BE6000H S+ TRC
BE7000M M TRCs
BE7000H
L TRCs


Full UC Perf. CPUs
Restricted UC Perf. CPUs

BE6000M
S TRCs

M TRCs

XL TRCs
2XL TRC
Full UC Perf. CPUs
Restricted UC Perf. CPUs
500 users
See notes
1
4 GB
1x 160 GB 1 No
Yes No
Yes Yes

Yes No
Yes
Yes
Yes Yes Yes No


1000 users
See notes
1
4 GB
1x 160 GB 1 No
Yes No
Yes Yes

Yes 2.13+ GHz
Yes
Yes
Yes Yes Yes No


5000 users
(larger vDisk)
See notes
2
6GB
1x 200 GB 1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No


10,000 users
See notes
4
6 GB
2x 146 GB
or 2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No
20,000 users
See notes
7
8 GB
2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz
No
No
Yes
Yes Yes Yes No


Version 8.5(x)

Click here for a Legend

Note Note: This information listed here for convenience. For latest information, when in doubt, or if conflicts, see the Supported Platform List for this version at http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-installation-guides-list.html , specifically the Table for Virtual Platform Overlays like this: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/supported_platforms/10xcucspl.html#pgfId-703559.


Component & Capacity Point
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
BE6000S XS TRC
BE6000M S TRC
BE6000H S+ TRC
BE7000M M TRCs
BE7000H
L TRCs


Full UC Perf. CPUs
Restricted UC Perf. CPUs

BE6000M
S TRCs

M TRCs

XL TRCs
2XL TRC
Full UC Perf. CPUs
Restricted UC Perf. CPUs
500 users
See notes
1
2 GB
1x 160 GB 1 No
Yes No
Yes Yes

Yes No
Yes
Yes
Yes Yes Yes No


1000 users
See notes
1
4 GB
1x 160 GB 1 No
Yes No
Yes Yes

Yes 2.13+ GHz
Yes
Yes
Yes Yes Yes No


5000 users
(larger vDisk)
See notes
2
4GB
1x 200 GB 1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No


10,000 users
See notes
4
4 GB
2x 146 GB
or 2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No
20,000 users
See notes
7
 8 GB
2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No



Version 8.0(2+)

Click here for a Legend

Note Note: This information listed here for convenience. For latest information, when in doubt, or if conflicts, see the Supported Platform List for this version at http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-installation-guides-list.html , specifically the Table for Virtual Platform Overlays like this: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/supported_platforms/10xcucspl.html#pgfId-703559.


Component & Capacity Point
VM Configuration Requirements
click to download OVA file for this version
Supported Hardware (Latest)
Supported Hardware (Older)
vCPU
vRAM
vDisk
vNIC
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
UCS Tested Reference Configurations
UCS or 3rd-party Specs-based on Intel Xeon
BE6000S XS TRC
BE6000M S TRC
BE6000H S+ TRC
BE7000M M TRCs
BE7000H
L TRCs


Full UC Perf. CPUs
Restricted UC Perf. CPUs

BE6000M
S TRCs

M TRCs

XL TRCs
2XL TRC
Full UC Perf. CPUs
Restricted UC Perf. CPUs
500 users
See notes
1
2 GB
1x 160 GB 1 No
Yes No
Yes Yes

Yes No
Yes
Yes
Yes Yes Yes No


1000 users
See notes
1
4 GB
1x 160 GB 1 No
Yes No
Yes Yes

Yes 2.13+ GHz
Yes
Yes
Yes Yes Yes No


5000 users
(larger vDisk)
See notes
2
4GB
1x 200 GB 1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No


10,000 users
See notes
4
4 GB
2x 146 GB
or 2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No
20,000 users
See notes
7
 8 GB
2x 300 GB
or 2x 500 GB disks with pre-aligned disk partitions.  If using UCS C210M2 TRC#1, requires at least one additional physical disk for the 500GB overlay.
1 No
No No
Yes, but See notes Yes

2.40+ GHz on E7v1, else 2.53+ GHz No
No
Yes
Yes Yes Yes No


Notes on 100 user VM configuration

For use only on UCS E series blades see Cisco Unity Connection on UCSE

VMWare release 5.1 and older, requires reserving one physical core per physical server - see co-residency policy. With VMWare release 5.5 and later and Unity Connection release 10.5.2 and later while utilizing the latency sensitivity feature, you may remove the requirement of dedicated one physical core per physical server. This requires the Unity Connection VM Latency Sensitivity to be set to 'High' while at least one other VMs is set to 'Normal'. Recommend every VM to be set to 'Normal' except for Unity Connection VMs.

Limits for Standalone Configuration:

  • 8 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 2 ports iLBC or G.722
  • Voice mail only (No Integrated or Unified Messaging)

Limits for Active/Active Cluster Configuration:

  • 16 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 4 ports iLBC or G.722
  • Voice mail only (No Integrated or Unified Messaging)

Additional Features:

Feature
Descriptions
Minimum Software Version
Total number of Tenants supported on Unity Connection
None
N/A
Total number of concurrent video calls
0
N/A
Total number of Connection SRSV branches supported
0
N/A


Notes on 500 user VM configuration

VMWare release 5.1 and older, requires reserving one physical core per physical server - see co-residency policy. With VMWare release 5.5 and later and Unity Connection release 10.5.2 and later while utilizing the latency sensitivity feature, you may remove the requirement of dedicated one physical core per physical server. This requires the Unity Connection VM Latency Sensitivity to be set to 'High' while at least one other VMs is set to 'Normal'. Recommend every VM to be set to 'Normal' except for Unity Connection VMs.

Limits for Standalone Configuration:

  • 16 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 4 ports iLBC or G.722

Limits for Active/Active Cluster Configuration:

  • 32 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 8 ports iLBC or G.722

Deprecated in the 8.6(2) release.



Notes on 1000 user 1vcpu VM configuration

When deployed on a BE6000S server:

  • minimum supported version is 10.5(2)
  • capacity is limited to 150 users / 300 devices and design must follow BE6000S requirements in www.cisco.com/go/ucsrnd.
  • Not supported: Single InBox / Unified Messaging, IMAP / integrated messaging.  Supported: SMTP Relay. See Unity Connection Supported Platforms List for more information (e.g. 11.0 SPL here).

VMWare release 5.1 and older, requires reserving one physical core per physical server - see co-residency policy. With VMWare release 5.5 and later and Unity Connection release 10.5.2 and later while utilizing the latency sensitivity feature, you may remove the requirement of dedicated one physical core per physical server. This requires the Unity Connection VM Latency Sensitivity to be set to 'High' while at least one other VMs is set to 'Normal'.  Recommend every VM to be set to 'Normal' except for Unity Connection VMs.

Limits for Standalone Configuration:

  • 24 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 6 ports iLBC or G.722

Limits for Active/Active Cluster Configuration:

  • 48 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 12 ports iLBC or G.722

For use on BE6000 as well as other TRC and non-TRC configurations.

Additional Features:

Feature
Descriptions
Minimum Software Version
Total number of Tenants supported on Unity Connection
5
10.x
Total number of concurrent video calls
0
N/A
Total number of Connection SRSV branches supported
5
9.1(2)
Total number of Unified Messaging (Single Inbox) users 0 N/A


Notes on 1000 user 2vcpu VM configuration

When deployed on a BE6000S server:

  • minimum supported version is 10.5(2)
  • capacity is limited to 150 users / 300 devices and design must follow BE6000S requirements in www.cisco.com/go/ucsrnd.
  • Due to the larger footprint of this VM, the max application / VM count per BE6000S server is reduced. See Sizing Guidelines or www.cisco.com/go/vmpt for more details.
  • Supported:
  • EITHER Single InBox / Unified Messaging OR IMAP / integrated messaging 
  • SMTP Relay
  • See Unity Connection Supported Platforms List for more information (e.g. 11.0 SPL here).

VMWare release 5.1 and older, requires reserving one physical core per physical server - see co-residency policy.  With VMWare release 5.5 and later and Unity Connection release 10.5.2 and later while utilizing the latency sensitivity feature, you may remove the requirement of dedicated one physical core per physical server. This requires the Unity Connection VM Latency Sensitivity to be set to 'High' while at least one other VMs is set to 'Normal'. Recommend every VM to be set to 'Normal' except for Unity Connection VMs.

Limits for Standalone Configuration:

  • 24 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 6 ports iLBC or G.722

Limits for Active/Active Cluster Configuration:

  • 48 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 12 ports iLBC or G.722

For use on BE6000 as well as other TRC and non-TRC configurations.

Additional Features:

Feature
Descriptions
Minimum Software Version
Total number of Tenants supported on Unity Connection
5
10.x
Total number of concurrent video calls
0
N/A
Total number of Connection SRSV branches supported
5
9.1(2)
Total number of Unified Messaging (Single Inbox) users 1000 10.5(1)


Notes on 5000 user VM configurations

If Unity Connection 8.x or 9.x and installing on UCS C240 M3S TRC#2 (including Cisco Business Edition 7000 server SKUs BE7K-K9 and BE7K-K9-XU), OVA modification is required as described in the Unity Connection Installation Guide.

VMWare release 5.1 and older, requires reserving one physical core per physical server - see co-residency policy.  With VMWare release 5.5 and later and Unity Connection release 10.5.2 and later while utilizing the latency sensitivity feature, you may remove the requirement of dedicated one physical core per physical server. This requires the Unity Connection VM Latency Sensitivity to be set to 'High' while at least one other VMs is set to 'Normal'. Recommend every VM to be set to 'Normal' except for Unity Connection VMs.

Limits for Standalone Configuration:

  • 100 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 25 ports iLBC or G.722

Limits for Active/Active Cluster Configuration:

  • 200 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 50 ports iLBC or G.722

Additional Features:

Feature
Descriptions
Minimum Software Version
Total number of Tenants supported on Unity Connection
20
10.x
Total number of concurrent video calls
0
N/A
Total number of Connection SRSV branches supported
10
9.1(2)


Notes on 10000 user VM configuration

If Unity Connection 8.x or 9.x and installing on UCS C240 M3S TRC#2 (including Cisco Business Edition 7000 server SKUs BE7K-K9 and BE7K-K9-XU), OVA modification is required as described in the Unity Connection Installation Guide.

For the larger 300GB or 500 GB disks, the datastore where the Connection virtual machine will reside must be formatted with a VMware VMFS block size of 2MB or more. A block size of 1MB limits the maximum virtual hard disk size to 256GB. A block size of 2MB allows 512GB virtual disks.
The 500 GB disks will require atleast one additional disk if using the C210 TRC.

VMWare release 5.1 and older, requires reserving one physical core per physical server - see co-residency policy.  With VMWare release 5.5 and later and Unity Connection release 10.5.2 and later while utilizing the latency sensitivity feature, you may remove the requirement of dedicated one physical core per physical server. This requires the Unity Connection VM Latency Sensitivity to be set to 'High' while at least one other VMs is set to 'Normal'. Recommend every VM to be set to 'Normal' except for Unity Connection VMs.

Limits for Standalone Configuration:

  • 150 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 35 ports iLBC or G.722

Limits for Active/Active Cluster Configuration:

  • 300 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 70 ports iLBC or G.722

Additional Features:

Feature
Descriptions
Minimum Software Version
Total number of Tenants supported on Unity Connection
30
10.x
Total number of concurrent video calls
0
N/A
Total number of Connection SRSV branches supported
10
9.1(2)


Notes on 20000 user VM configuration

If Unity Connection 8.x or 9.x and installing on UCS C240 M3S TRC#2 (including Cisco Business Edition 7000 server SKUs BE7K-K9 and BE7K-K9-XU), OVA modification is required as described in the Unity Connection Installation Guide.

When running under ESXi 4.1, requires ESXi Enterprise Plus Licensing since it uses over 4 vCPUs for the Virtual Machine. ESXi 5.x does not have this restriction.

The datastore where the Connection virtual machine will reside must be formatted with a VMware VMFS block size of 2MB or more. A block size of 1MB limits the maximum virtual hard disk size to 256GB. A block size of 2MB allows 512GB virtual disks.
The 500 GB disks will require atleast one additional disk if using the C210 TRC.

VMWare release 5.1 and older, requires reserving one physical core per physical server - see co-residency policy.  With VMWare release 5.5 and later and Unity Connection release 10.5.2 and later while utilizing the latency sensitivity feature, you may remove the requirement of dedicated one physical core per physical server. This requires the Unity Connection VM Latency Sensitivity to be set to 'High' while at least one other VMs is set to 'Normal'. Recommend every VM to be set to 'Normal' except for Unity Connection VMs.

Limits for Standalone Configuration:

  • 250 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 60 ports iLBC or G.722

Limits for Active/Active Cluster Configuration:

  • 500 ports G.711 or G.729a (combined TUI, VUI, or TTS)
  • 120 ports iLBC or G.722

Additional Features:

Feature
Descriptions
Minimum Software Version
Total number of Tenants supported on Unity Connection
60
10.x
Total number of concurrent video calls
35
N/A
Total number of Connection SRSV branches supported
10
9.1(2)


IOPS and Storage System Performance Requirements

Summary of IOPS for Unity Connection (Data from the 8.5 release):

IOPS Type 1vCPU 2vCPU 4vCPU 7vCPU
Avg Total 78.66 129.01 217.89 201.73
Peak Total 760.99 714.06 867.88 773.70
Avg Read 5.90 19.60 45.67 9.53
Peak Read 601.84 469.46 693.21 526.22
Avg Write 72.77 109.40 172.22 192.20
Peak Write 247.14 293.51 371.97 413.50

Rating: 4.6/5 (5 votes cast)

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