Unified ICME: Call Receives Default Route Label From Unified ICME
From DocWiki
Call Receives Default Route Label From Unified ICME
| Problem Summary | A new call arriving at the Customer Voice Portal receives a default route label from the Unified ICME. You do not see an Call Server error for this type of ICM timeout. |
| Error Message | None. |
| Possible Cause | The Unified ICME is taking a long time to handle new call requests. |
| Recommended Action | Ensure there are no wait nodes in the ICM script prior to the Run VRU Script node. For more information, see the Cisco ICM Software Scripting and Media Routing Guide. |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |