| Problem Summary | During Install or Upgrade, an error message appears stating that there was a failure launching the Informix Installer
|
| Error Message | Reporting - failure launching the Informix installer: C:\Cisco\CVP\db_temp\informix\IIF\setup.exe. Error 1. Aborting!
|
| Possible Cause | A third-party service or application is locking a file or .dll required by Informix.
|
| Recommended Action | Stop all third-party services and close all third-party applications prior to installing or upgrading the Unified CVP Reporting Server.
|
| Release | Release 7.0(2)
Release 8.0(1) |
| Associated CDETS # | None. |