Unable to Onboard Clients from Node2 Appadmin when Identity Service in Node1 is Down

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Unable to Onboard Clients from Node2 Appadmin when Identity Service in Node1 is Down

Problem Summary Unable to Onboard Clients from Node2 Appadmin when Identity Service in Node1 is Down.
Error Message Unable to communicate with Cisco Identity Service primary node. Check the logs for more details.
Possible Cause Node 1 IdS is Down.


145130: Aug 12 13:43:00.817 IST %MADM-LIB_TPL-3-TPL_ERROR:Error in ThirdParty library: A specific description for a trace=source=com.cisco.ccbu.common.ids.client.impl.IdSStatusMonitorImpl, level=ERROR, message=IdS client Error occurred while polling for IdS https://autoneonode1.cisco.com:8553/ids/v1/ ,A description for the nature of the exception=com.cisco.ccbu.common.ids.client.IdSClientException: Connection refused,Exception=null
145131: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION:com.cisco.ccbu.common.ids.client.IdSClientException: Connection refused
145132: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at com.cisco.ccbu.common.ids.client.util.Utils.wrapServerError(Utils.java:639)
145133: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at com.cisco.ccbu.common.ids.client.IdSRESTClient.wrapServerError(IdSRESTClient.java:404)
145134: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at com.cisco.ccbu.common.ids.client.IdSRESTClient.getStatus(IdSRESTClient.java:389)
145135: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at com.cisco.ccbu.common.ids.client.impl.IdSStatusMonitorImpl$IdSStatePoller.run(IdSStatusMonitorImpl.java:287)
145136: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
145137: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:304)
145138: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:178)
145139: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
145140: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
145141: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
145142: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at java.lang.Thread.run(Thread.java:745)
145143: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION:Caused by: java.net.ConnectException: Connection refused
145144: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at java.net.PlainSocketImpl.socketConnect(Native Method)
145145: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:344)
145146: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
145147: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
145148: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
145149: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at java.net.Socket.connect(Socket.java:579)
145150: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:637)
145151: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at sun.net.NetworkClient.doConnect(NetworkClient.java:175)
145152: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at sun.net.www.http.HttpClient.openServer(HttpClient.java:432)
145153: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at sun.net.www.http.HttpClient.openServer(HttpClient.java:527)
145154: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
145155: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:367)
145156: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
145157: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:934)
145158: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
145159: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1302)
145160: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:468)
145161: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:338)
145162: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at com.cisco.ccbu.common.ids.client.util.Utils.makeRESTCall(Utils.java:381)
145163: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at com.cisco.ccbu.common.ids.client.util.Utils.invokeRESTEndpoint(Utils.java:318)
145164: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: at com.cisco.ccbu.common.ids.client.IdSRESTClient.getStatus(IdSRESTClient.java:385)
145165: Aug 12 13:43:00.818 IST %MADM-LIB_TPL-3-EXCEPTION: ... 8 more
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Recommended Action

Start Cisco Identity Service in Node 1.

Release Release 11.5(1)
Associated CDETS # None

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