Unable to Add Reporting Capability to a User

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Unable to Add Reporting Capability to a User

Problem Summary Assigning Reporting capability to a user fails if Cisco Unified Intelligence Center reporting is enabled.
Error Message
Possible Cause
  • Cisco Unified Intelligence Center service may not be running.
  • Cisco Unified Intelligence Center API to add user may have failed.
Recommended Action
  • Verify MADM logs for the error MADM-ADM_CFG-7-UNK:LDAPSetupController.execute() - Exception:
  • Start Cisco Unified Intelligence Center service if it is not running.
  • Based upon the exception, verify Cisco Unified Intelligence Center logs if the failure is in API.
  • Restart Cisco Unified Intelligence Center and retry the operation if the operation fails in the API.
Release Release 9.0(1)
Associated CDETS # None



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