Transfer and Connect: When a Call Is IP Transferred, the Caller Is Disconnected
From DocWiki
When a Call Is IP Transferred, the Caller Is Disconnected
| Problem Summary | When a call is IP Transferred, the caller is disconnected. |
| Error Message | None. |
| Possible Cause | Gateway and Gatekeeper cannot find each other on the network. |
| Recommended Action | Make sure that the Gateway can ping the Gatekeeper and vice versa:
ping <gk ip address> from Gateway ping <gw ip address> from Gatekeeper Make sure that Gateway and Gatekeeper can resolve each other’s names to IP address. |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |
| Possible Cause | Configuration on the Gateway might be incorrect. |
| Recommended Action | Verify that the Gateway configuration is correct.
Turn on debug in the Gateway with the following commands: debug h225 asn1 debug cch323 ras term mon If the Gateway is configured properly, it should send a RAS message to register with Gatekeeper. Note: Turn off debug in the Gateway using the following command: no debug all |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |
