Team Summary Report and Agent Outbound Team Summary Report do not display the combined data for Inbound and Outbound

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Problem Summary Team Summary Report and Agent Outbound Team Summary Report do not display the combined data for Inbound and Outbound.
Error Message N/A
Possible Cause Two different reports are available for inbound and outbound. Team Summary Report displays data for Inbound and Agent Outbound Team Summary Report displays data for Outbound.
Recommended Action

None

Release Release 10.5(1)
Associated CDETS # N/A


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