Task Routing API: Agent unable to logout from Media Routing Domain (MRD)

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Task Routing API: Agent unable to logout from Media Routing Domain (MRD)

Problem Summary Agent unable to logout from Media Routing Domain (MRD).
Error Message Media logout is not allowed when agent mode is routable.
Possible Cause This behavior is by design. The agent mode should be set to NOT_ROUTABLE before a logout is performed.
Recommended Action Set the agent mode to NOT_ROUTABLE for the MRD with REST API.
Release Release 11.5(1)
Associated CDETS # None


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