Task Routing: SocialMiner Status Rule Errors

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SocialMiner Status Rule Errors

Problem Summary You receive a SocialMiner status rule error in the System Inventory.
Error Message Various
Possible Cause Various
Recommended Action

For SERVER_CONNECTION rule:

The machine must be reachable on the network. Make sure that the machine is powered on and the network is configured properly.

For SERVER_CREDENTIALS rule:

The username and password for this machine saved in the inventory must be valid. Update the machine credentials using the machine inventory API or the System Inventory UI.

For SOCIAL_MINER_MR_ENABLED rule:

The MR config in SocialMiner must be enabled. Save the SocialMiner external machine again using the machine inventory API or System Inventory UI.

Release 11.5(1)
Associated CDETS # None



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