| Problem Summary ||Error Processing Request message returned when attempting to run a utility.
| Error Message ||Error Processing Request.
| Possible Cause ||Possible Causes:
- That utility is not installed on the current system
- Appserver service not stated on the Support Tools Server
| Recommended Action ||Possible Workarounds:
- Some utilities are only available for use on specific Unified ICM components. Consult theonline Help for that utility to determine if its use is limited to specific components.
- Confirm with your administrator that the Support Tools Appserver service is started on theSupport Tools Server machine.
| Release ||Release 7.5(1) and 8.0|
| Associated CDETS # || None. |