| Problem Summary | Error Processing Request message returned when attempting to run a utility.
|
| Error Message | Error Processing Request.
|
| Possible Cause | Possible Causes:
- That utility is not installed on the current system
- Appserver service not stated on the Support Tools Server
|
| Recommended Action | Possible Workarounds:
- Some utilities are only available for use on specific Unified ICM components. Consult theonline Help for that utility to determine if its use is limited to specific components.
- Confirm with your administrator that the Support Tools Appserver service is started on theSupport Tools Server machine.
|
| Release | Release 7.5(1) and 8.0 |
| Associated CDETS # | None. |
