Supervisor Desktop Installation on Japanese Localized Systems - Password Issue

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Supervisor Desktop Installation on Japanese Localized Systems - Password Issue

Problem Summary When inputting the security password at supervisor desktop installation, password field only accepts 10 (Vista) or 19 (WinXP) characters even though document describes that acceptable password length is between 8 and 30 characters.
Error Message None
Possible Cause On Japanese windows XP or Japanese Windows Vista the password field reads half-byte English characters such as "abcdefghijklmn".
Recommended Action Change the following options to 'English(United States)' from 'Japanese' :

In Regional and Language options:

On Windows XP

Regional Options tab > Standards and formats > Advanced tab > Language for non-Unicode programs

On Windows Vista

Formats tab > Current Format > Administrative tab > Language for non-Unicode programs > Change system locale

Release 7.5(x), 8.0(x), 8.5(x)
Associated CDETS # CSCtq70763


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