Start Database Server
Database Server Startup
Ensure SQL Server (MSSQLSERVER) service has started.
Databases Contained in SQL Server 2005
- eGMasterDB - Platform configuration
- eGActiveDB - Activities, Queues, Users.
- eGArchiveDB - Archived activities
- eGReportsDB - Dedicated reporting data (Optional with Enterprise Edition)
SQL Server Profiler
This tool can be used to view the queries being run against the EIM/WIM databases. This can be useful in troubleshooting scenarios to see exactly what is occurring under the hood.
For a step-by-step introduction to the SQL Profiler, see this external article.