Some of the contacts are not dialed out after Unified CCX engine failover occurs
|Problem Summary|| Some of the contacts are not dialed out after Unified CCX engine failover occurs.|
|Error Message|| N/A|
If a contact is imported for a campaign and failover occurs before the contact is dialed out, but after the dialer fetches it from the database, then the contact is retried the next day.
The maximum number of contacts that can be impacted due to a failover for each campaign type is as mentioned below:
|Associated CDETS #||N/A|