|Attention: DocWiki has reached EOL and will be decommissioned January 25, 2019.|
SocialMiner User Interface - Clear Cache and Cookies to Troubleshoot Unexpected Results
Clear Cache and Cookies to Troubleshoot Unexpected Results
|Problem Summary||SocialMiner pages do not show the information you expect. For example, you can see that a feed is pulling in social contacts for a campaign, but those social contacts do not appear in the Home tab "Unread" list for that campaign.|
|Recommended Action|| Use the browser tool for clearing cache and cookies.
Clearing cookies is always a basic troubleshooting step to try before reaching out for support.
|Release||Release 9.0(x), 10.0(1), 10.5(1), 10.6(1)|
|Associated CDETS #||None|