SocialMiner Administration - Cassandra Migration: Earlier social contacts/ Chat transcripts/ Pre-defined responses not imported after performing Upgrade and Switch Version

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Cassandra Migration: Earlier social contacts/ Chat transcripts/ Pre-defined responses not imported after performing Upgrade and Switch Version

Problem Summary Earlier social contacts/ Chat transcripts/ Pre-defined responses not imported after performing Upgrade and Switch Version.
Error Message None
Possible Cause The data to be imported would have contained special characters.
Recommended Action Collect the failed statements and analyze the data. Mostly the insert statements fail due to special characters. Look for the exception with which the insert statement failed under /var/log/install/import_ccp_datastore_tables.log.

Check for the /common/ccp/upgrade/migration/datastore/failedstatements directory for the failed insert statements.

Contact SocialMiner BU for data recovery.

Release Release 11.5(1)
Associated CDETS # None

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