ServiceGrid Article - Uploading Data

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Overview

There are two ways of uploading data to the ServiceGrid application:

  • A manual upload is performed through the SD.call or online interface and is supported by the upload wizard.
  • An automatic upload can be performed by defining an upload profile and sending the files to upload@sdcall.solvedirect.com. This upload email can only be used if the company is hosted on the Cisco infrastructure.

Contact Cisco ServiceGrid support at servicegrid-support@cisco.com, when using an own infrastructure (installed SD.Cube solution or partner infrastructure).

For a complete list of Cisco ServiceGrid Articles, go to the List of Articles page.

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