ServiceGrid Article - HTTPS SOAP Metro CallService

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SOAP is a lightweight protocol for exchange of information in a decentralized, distributed environment. It is an XML-based protocol that consists of three parts:

  • an envelope that defines a framework for describing what is in a message and how to process it,
  • a set of encoding rules for expressing instances of application-defined data types and,
  • a convention for representing remote procedure calls and responses.

SOAP can potentially be used in combination with a variety of other protocols. Cisco uses SOAP in combination with HTTPS.

Parameters required at the Partner end

  • Cisco SOAP URL
  • UserID, Password: Cisco will provide the partner with a userID and a password.


To transport messages through SOAP RPC / HTTPS, the port 443 (HTTPS) is required and must be enabled.

Methods and Method Description

  • putCall (user, password, callString) - Sends a CallOpen or a CallUpdate or a CallClose transaction.
  • getCall (user, password) -  Gets exactly one call transaction, if there is one which has not yet been sent.

For a complete list of Cisco ServiceGrid Articles, go to the List of Articles page.


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