ServiceGrid Article - Dialog Wiki

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Overview

The Dialog Wiki article contains various glossary items.

Glossary

Wiki

For information on wiki, refer to the entry in Wikipedia.
Wikispace
For information on wikispace, refer to the Wikispace document.
Topic
A topic is a wiki page. This is only a synonym. For example, this page you are currently reading is a topic.

For more information, refer to the Link WikiPage to SD document.
Wiki Concept

https://sdcall.solvedirect.com/wiki//

View
For example, you have a wikispace called DemoSD3. This wikispace contains a topic named My Devices. Once you are logged in, you are able to call this topic directly through the following link:

https://sdcall.solvedirect.com/wiki/DemoSD3/My_Devices

NOTE: Blanks are replaced by an underline character.

Edit
To edit a page, click Edit at the bottom of the page, or enter the following URL:

https://sdcall.solvedirect.com/wiki//Special:Edit?topic=

If you do not have the Edit, you will see an error message when you try to enter the edit URL directly.

Wikiedit-22121930-300px.png

History

The history presents a list with timestamps of the users who changed the topic and the status of the topic. You can compare two different versions.

Wikihistory-22122526.png



Wiki Syntax
The wiki syntax is almost the same as the mediawiki syntax. For more information, refer to the SD.Dialog Wiki Syntax document.
Wiki look and feel
A user with administrator privilege for a wiki space is able to define a style sheet. This is done by editing the topic StyleSheet. Therefore, a user can call the topic StyleSheet with the following URL:

https://sdcall.solvedirect.com/wiki//StyleSheet

To edit the StyleSheet, click Edit.

Wiki Navigationbar (LeftMenu)
A user with administrator privilege for a wiki space can edit the navigation. This is done by editing the topic LeftMenu. Therefore, a user can call the topic LeftMenu with the following URL:

https://sdcall.solvedirect.com/wiki//LeftMenu

To edit the Left menu, click Edit.
Status
A topic has one of the following status:

  • Work
  • Draft
  • Published
  • Final
  • Inactive

Depending on the permission of the logged in user and the status of the topic, the user can edit the topic.

For more information, refer to the SD.Dialog Permissions document.

If the user is able to edit the topic, the user can select any status. There is no workflow defined, you can change from one status to another.

For a complete list of Cisco ServiceGrid Articles, go to the List of Articles page.

 

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