ServiceGrid Article - Devices

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Devices like hardware, software and documents are exactly referenced to:

  • one device type,
  • one organization, and
  • one location.

Each device has a referenced service level within a contract. A device may have an owner (user).


Primary Key: The primary (unique) key of a device record consists of the combination of Company (short name of the company), Manufacturer (short name of the manufacturer), Type, and SerNr (serial number).

The integrity conditions will not allow any double serial number within the same device type (Manufacturer and Type). This is based on the idea of the unique identification of devices in the CMDB.

For a complete list of Cisco ServiceGrid Articles, go to the List of Articles page.

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