Server and Client Machine Requirements for Prime Collaboration 10.6

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Virtual Machine Requirements for Prime Collaboration Assurance

Virtual Machine Requirements for Prime Collaboration Provisioning

Client Machine Requirements for Prime Collaboration


Virtual Machine Requirements for Prime Collaboration Assurance


This table lists the virtual machine requirements for Prime Collaboration Assurance application, based on the number of endpoints managed in Prime Collaboration. The virtual machine requirements mentioned in this table is also applicable for Prime Collaboration Analytics and Prime Collaboration Contact Center Assurance. For details on the endpoint quantities supported in each
OVA deployment model, see Endpoints and Contact Center Agents Count section in the Prime Collaboration Quick Start Guide.

Endpoints Managed Number of
vCPUs
vCPU
Reservation
RAM Memory Reservation NIC IOPS Disk Space
Enterprise and MSP: Small, Medium, and Large
Up to 3000 endpoints
(Small-Assurance only)
4
8 GHz
14 GB
14 GB
1 GB
100
150 GB
Up to 3000 endpoints
(Small-Assurance & Analytics)
4
8 GHz
14 GB
14 GB
1 GB
200
150 GB
Up to 20,000 endpoints
(Medium-Assurance only)
6
12 GHz
22 GB
22 GB
1 GB
200
300 GB
Up to 20,000 endpoints
(Medium-Assurance & Analytics)
6
12 GHz
22 GB
22 GB
1 GB
400
300 GB
Up to 80,000 endpoints
(Large-Assurance only)
14
28 GHz
30 GB
30 GB
1 GB
800
500 GB
Up to 80,000 endpoints
(Large-Assurance & Analytics)
14
28 GHz
30 GB
30 GB
1 GB
1300
500 GB
Enterprise: 'Very Large' - Up to 150,000 endpoints
Prime Collaboration Assurance only
22
44 GHz
36 GB
36 GB
1 GB
1000
750 GB
Prime Collaboration Assurance and Prime Collaboration Analytics (Application Server)
22
44 GHz
36 GB
36 GB
1 GB
1000
750 GB
Prime Collaboration Assurance and Prime Collaboration Analytics (Database Server)
8
16 GHz
16 GB
16 GB
1 GB
1000
750 GB
MSP: 'Very Large' - Up to 150,000 endpoints
Prime Collaboration Assurance
18
36 GHz
32 GB
32 GB
1 GB
1000
750 GB


Note:

  • The IOPS measurements were taken using VMWare IO Analyser tool, available at: https://labs.vmware.com/flings/io-analyzer
  • vCPU speed is dependent on the Cisco UCS server or the virtualized hardware.
  • We do not support oversubscribing server parameters (not using a 1:1 ratio of physical to virtual resources), such as, vCPU and memory.


Recommendations to improve IOPS:

  • RAID Configuration: RAID 10 provides better write performance and provides redundancy.
  • Data store configuration: Dedicated Datastore for all ova types.
  • Use SSDs or 15K RPM SAS disks for 80K and 150K deployments.
  • Use Fibre Channel-SAN storage with dedicated LUN with above mentioned IOPS.

For details on Installation modes and requirements, system requirements for Prime Collaboration, see the Prime Collaboration Quick Start Guide.


Virtual Machine Requirements for Prime Collaboration Provisioning

This table lists the virtual machine requirements for Prime Collaboration Provisioning application, based on the number of
endpoints managed in Prime Collaboration.

Endpoints Managed Number of
vCPUs
vCPU
Reservation
RAM Memory Reservation NIC Disk Space
Up to 3000 endpoints (Small)
1
2 GHz
2 GB
2 GB
1 GB
90 GB
Up to 20,000 endpoints (Medium)
4
3.98 GHz
8 GB
8 GB
1 GB
120 GB
Up to 80,000 endpoints (Large Application Server)
8
3.98 GHz
16 GB
16 GB
1 GB
150 GB
Up to 80,000 endpoints (Large Database Server)
8
3.98 GHz
16 GB
16 GB
1 GB
150 GB
Up to 150,000 endpoints (Very Large Application Server)
8
3.98 GHz
16 GB
16 GB
1 GB
150 GB
Up to 150,000 endpoints (Very Large Database Server)
8
3.98 GHz
16 GB
16 GB
1 GB
150 GB


Client Machine Requirements for Prime Collaboration

Attributes Values
Display Resolution
1440 x 900
Supported Browser
The following browsers are supported:
  • Mozilla Firefox 17 ESR, 24 ESR, and 31 ESR
  • Windows Internet Explorer 10 and 11 (Documentation Modes IE9, IE10 and later versions)

Prime Collaboration provides a self-signed certificate (HTTPS). To allow access of the Prime Collaboration client, you must ensure that security is set to either medium or low in Internet Explorer.

Note:

  • Ensure you enable cookies in the browser.
  • Ensure you install the operating system and the browser in English version, and set locale as English (United States) [en-US] for Prime Collaboration Assurance.
  • Ensure you set one of the following locale for Prime Collaboration Provisioning: English (United States) [en-us], Japanese [ja], Korean [ko], Chinese [zh] Chinese-Taiwan [zh-tw], French [fr], German [de], Italian [it], or Spanish [es].
  • Ensure you disable the pop-up blocker if you have installed it as Prime Collaboration uses pop-up dialogs at several instances.
Adobe Flash Player
You must install Adobe Flash Player on the client machine for Prime Collaboration features to work properly. We recommend that you download and install Adobe Flash Player version 13.x or later from the Adobe website.
Environment
Clients must be able to access Cisco Prime Collaboration:

From outside a firewall-Refer to your firewall documentation for information on how to configure client access.
Across a Virtual Private Network (VPN)-The VPN tunnel should connect the client and a VPN router or similar device. See Required Ports for Prime Collaboration.

Network Connectivity
If you have deployed Prime Collaboration Assurance large or very large deployment, we recommend that you have a minimum of 30Mbps network connectivity.







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