| Problem Summary
| You see a non-green icon next to Runtime Server Status in the System Administration gadget under the Administration tab.
|
| Error Message
| The following error messages are present in the runtime logs:
- Caused by: java.sql.SQLException: Could not position within a table (table name).
- Caused by: java.sql.SQLException: ISAM error: Lock Timeout Expired.
|
| Possible Cause
| Data from one of the informix tables can't be properly accessed because of a database lock.
|
| Recommended Action
|
- Log in to the console of the SocialMiner server as the admin user configured at installation-time.
- List the services and their statuses by typing utils service list in the command line.
- Restart SocialMiner Runtime service by typing utils service restart SocialMiner Runtime.
|
| Release
| 9.0(1)
|
| Associated CDETS #
| None
|
