Runtime: Close recording session failed with timeout
Close recording session failed with timeout
|Problem Summary||Close recording session failed with a timeout as it cannot receive RTP packets.|
The show tech call_control_service command entered in the CLI window displays the following exception as part of the resulting data:
java.net.SocketTimeoutException: Read timed out
|Possible Cause||The Media service does not receive RTP packets from the forking phone.|
Verify that the forking phone sends RTP packets to the Media service using applicable tools (for example, Wireshark).
|Associated CDETS #||None.|