Runtime: Close recording session failed with timeout

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Close recording session failed with timeout

Problem Summary Close recording session failed with a timeout as it cannot receive RTP packets.
Error Message

The show tech call_control_service command entered in the CLI window displays the following exception as part of the resulting data:

java.net.SocketTimeoutException: Read timed out
Possible Cause The Media service does not receive RTP packets from the forking phone.
Recommended Action

Verify that the forking phone sends RTP packets to the Media service using applicable tools (for example, Wireshark).

Release Release 8.5(2).
Associated CDETS # None. 

Rating: 0.0/5 (0 votes cast)

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