Recordings not getting played after upgrade
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Recordings not getting played after upgrade
| Problem Summary | Recordings not getting played after upgrade to Unified CCX 8.0(1). |
|---|---|
| Error Message | None. |
| Possible Cause | Cisco Desktop Recording Statistics may not be running on Unified CCX 8.0(1). |
| Recommended Action | Restart Cisco Desktop Recording Statistic service from CLI and try playing the recordings. |
| Release | Release 8.0(1) |
| Associated CDETS # | None. |