Reclassify option not available for a direct preview outbound call

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Problem Summary Reclassify options are not available for a direct preview outbound call.
Error Message N/A
Possible Cause

Agent has not yet accepted the call.

Recommended Action

Agent has to accept the call to display the Reclassify options.

Release Release 10.5(1)
Associated CDETS # N/A

Rating: 0.0/5 (0 votes cast)

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