RTMT alert “ContextServiceSMNotificationRetry” is shown with the message,All the retry attempts are exhausted and SocialMiner Context Service notification will not be retried again.CS parameter changes will not take effect in SocialMiner.

From DocWiki

Jump to: navigation, search

RTMT alert “ContextServiceSMNotificationRetry” is shown with the message,All the retry attempts are exhausted and SocialMiner Context Service notification will not be retried again.CS parameter changes will not take effect in SocialMiner.

Problem Summary RTMT alert “ContextServiceSMNotificationRetry” is shown with the message,All the retry attempts are exhausted and SocialMiner Context Service notification will not be retried again.CS parameter changes will not take effect in SocialMiner.
Error Message
 RTMT Alert:
 Alert Name = ContextServiceSMNotificationRetry 
 Alert Description = SocialMinerNotifier.checkRetryPreconditions() - Previous notification attempt failed. All the retry attempts are
 exhausted. Social Miner Context Service notification will not be retried again.
 MIVR Logs:
 SM_CONTEXT_SERVICE_RETRY:
 Retrying the SocialMiner Context Service notification.SocialMinerNotifier.checkRetryPreconditions() - Previous notification attempt failed.
 All the retry attempts are exhausted. Social Miner Context Service notification will not be retried again.
Possible Cause Retry attempts for Social Miner notification has reached its maximum limit and notification cannot be retried again.
Recommended Action Check if Social Miner is up and reachable from UCCX.
Release Release 11.5(1)
Associated CDETS # None


Rating: 0.0/5 (0 votes cast)

Personal tools