RTMT alert “ContextServiceInitParamsFailed” is shown.Context Service steps will fail

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RTMT alert “ContextServiceInitParamsFailed” is shown. Context Service steps will fail.

Problem Summary RTMT alert “ContextServiceInitParamsFailed” is shown. Context Service steps will fail.
Error Message
 RTMT Alert:
 Alert Name = ContextServiceInitParamsFailed  
 Alert Description = Error occured while reading the Context Service/System Params Config values.
 MIVR Logs:
 INIT_CS_PARAMS_FAILED:
 Error occured while reading the Context Service/System Params Config values
Possible Cause Error occured while reading the Context Service/ System Params Config values.Could be due to CCX DB issues.
Recommended Action Investigate CCX DB issues.
Release Release 11.5(1)
Associated CDETS # None


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