RTMT alert “ContextServiceClientConfigReloadFailed” is shown. New CS parameter changes will not take effect.

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RTMT alert “ContextServiceClientConfigReloadFailed” is shown. New CS parameter changes will not take effect.

Problem Summary RTMT alert “ContextServiceClientConfigReloadFailed” is shown. New CS parameter changes will not take effect.
Error Message
 RTMT Alert:
 Alert Name = ContextServiceClientConfigReloadFailed
 Alert Description = Reloading the Context Service Client Config Failed
 MIVR Logs:
 CONTEXT_SERVICE_CLIENT_CONFIG_RELOAD_FAILED: Reloading the Context Service Client Config Failed
Possible Cause Reload of ContectServiceClient Config Failed.Could be due to following reasons:
1) Connectivity to Context service cloud is not available.

2) Proxy is used to access CS cloud, but with one of the following issues:
• Invalid proxy is entered
• Correct proxy is configured, but proxy type is not selected as “Http”

Recommended Action 1) Obtain connectivity to Context Service cloud id not available.

2) If proxy is used to access CS cloud, enter valid hhtp proxy and select Proxy Type as “Http”.

Release Release 11.5(1)
Associated CDETS # None


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