RTMT Logs are Not Available

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RTMT Logs are Not Available

Problem Summary RTMT Logs are Not Available.
Error Message None
Possible Cause
  • Incorrect configuration
  • Network issues 
Recommended Action
  • Ensure the Cisco Trace Collection Services Servlet is running. If this service is not running on a server, you cannot collect or view traces on that server.
  • For the RTMT client logs (Default Path) :

    C:\Users\<user id>\.jrtmt ( the client where the RTMT is installed)

  • For the Ids Server side logs:

    /var/log/active/cm/trace/tct,
    /usr/local/thirdparty/jakarta-tomcat/logs/catalina.out

Release Release 11.5(1)
Associated CDETS # None


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