RTMT Alert “ContextServiceIntegrationFilterError” is shown.Context Service is on boarded, but POD operations are not happening in Social Miner

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RTMT Alert “ContextServiceIntegrationFilterError” is shown. Context Service is on boarded, but POD operations are not happening in Social Miner

Problem Summary RTMT Alert “ContextServiceIntegrationFilterError” is shown. Context Service is on boarded, but POD operations are not happening in Social Miner.
Error Message
 RTMT Alert:
 Alert Name = ContextServiceIntegrationFilterError  
 Alert Description = Context Service FilterStatus from SM is FILTER_EXECUTION_ERROR
 
 MIVR Logs:
 SMTomcatPollerThread: Context Service FilterStatus is FILTER_EXECUTION_ERROR
Possible Cause Filter Status of Social miner returns "FILTER_EXECUTION_ERROR" due to some error in SM. Social Miner URL to check FilerStatus:https://SM_FQDN/ccp-webapp/ccp/serviceability?category=filterStatuses
Recommended Action Investigate Context Service issues in SocialMiner.
Release Release 11.5(1)
Associated CDETS # None


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