Proper Treatment not given to the customer.

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Proper treatment not given to the customer

Problem Summary Proper treatment not given to the customer.
Error Message NA
Possible Cause
  1. The script that is associated with the IVR route point might not be the correct one.
  2. All ports got utilized and there is no port for providing the actual treatment.
Recommended Action Ensure proper IVR script is used for Post Call Treatment.
Release Release 11.0(1)
Associated CDETS # None


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