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Troubleshooting Tips for Cisco MediaSense, Release 8.5 API: Incorrect participant duration API: Missing events and closed subscription API: Incorrect session or participant duration Administration: Administration Login returns unexpected error Administration: Unable to access Administration and Serviceability UI on a newly installed system Administration: Unknown request error display Configuration: Call between two RT phones is not recorded Configuration: Calls using g.722 codec are not recorded Configuration: Configuration and Recording meta data is not synchronized between Primary and Secondary Servers Configuration: Conversation after a transfer is not recorded on RT-Lite phones Configuration: Failure to playback audio or video when using RT video phone Configuration: MediaSense application does not record even if recording is enabled Database: Database not updated after event forwarding Database: Database no longer accepts data General: Performance issues as a result of hardware failure General: RTSP live monitoring sessions fail when using CUBE Installation: Installation halts with an unrecoverable error Upgrade: Sync after switch version failed Upgrade: Data out of sync after upgrade Recording: QuickTime does not playback G.729 recording, but status bar keep moving RTMT: Unable to login to RTMT from the primary server Runtime: MediaSense server is unable to keep up with incoming recordings Runtime: Media server rejects open RTSP session Runtime: Open RTSP session to MediaSense failed with timeout Runtime: Close recording session failed with timeout
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