PG related audio error messages

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Problem Summary

When you complete the Comprehensive call flow exercise and place a call, you may receive the audio error message.

Error Message

“ I'm sorry, we are currently experiencing system problems and are unable to process your call. Please try again later.”

Possible Cause

NA

Recommended Action

In this exercise, the gateway dial peer uses the label: 123456789>, which will match the 1234567890 label configured in ICM for the VRU definition. To check for the proper label, in the ICM Communication Manager, choose 'Tools > Explorer Tools > Network VRU Explorer.

Release

NA

Associated CDETS #

None.

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