PGW: Blind transfer ringtone cannot be heard
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PGW: Blind transfer ringtone cannot be heard
| Problem Summary | When a caller is blind transferred to another IP agent, the caller cannot hear the ringtone media playing. If the destination agent does not answer, after a period of time the call eventually drops. An IP agent (via a Cisco Unified Communications Manager (UCM) managed IP phone) blind transfers a PSTN caller to another IP agent. |
|---|---|
| Error Message | N/A |
| Possible Cause | The MGCP message interpretation behavior is incorrect on the IOS Media Gateway and additional configuration is needed. |
| Recommended Action | 1. Configure the proper IOS Media Gateway MGCP settings for MGCP message behavior. mgcp behavior mode-attrb-in-sdp disable |
| Release | PGW 9.8(1) |
| Associated CDETS # | None |