Outbound Option - Configuration Problems: Dialer is unable to reserve an agent with a G.729 phone
From DocWiki
Dialer is unable to reserve an agent with a G.729 phone
| Problem Summary | Dialer is unable to reserve an agent with a G.729 phone |
| Error Message | None. |
| Possible Cause | Region objects are not configured correctly in Unified CM |
| Recommended Action | Configure the region objects in Unified CM to transcode G.711 and G.729 regions.
Refer to the Unified CM documentation for detailed instructions on how to configure the region objects. |
| Release | Release 7.5(1) and 8.0 |
| Associated CDETS # | None. |
