Outbound Option - Configuration Problems: Dialer is unable to reserve an agent with a G.729 phone

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Dialer is unable to reserve an agent with a G.729 phone

Problem Summary Dialer is unable to reserve an agent with a G.729 phone
Error Message None.
Possible Cause Region objects are not configured correctly in Unified CM
Recommended Action Configure the region objects in Unified CM to transcode G.711 and G.729 regions.

Refer to the Unified CM documentation for detailed instructions on how to configure the region objects.

Release Release 7.5(1) and 8.0
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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