Nuance :The connection between Server
The connection between servers are refused
|Problem Summary|| The connection between Media Server, VXML, Call Server and Nuance Server is refused|
|Error Message|| NA|
|Possible Cause|| If the user is trying to access Media Server, VXML, Call Server and Nuance using Host name. |
Host to IP Address mapping is not present in DNS server or Host to IP Address mapping is not made in VVB host file.
|Recommended Action|| Host to IP Address mapping should be done on DNS server configured during installation.|
If DNS server not used, make sure to add Host to IP entry into VVB using following CLI command.
utils vvb add host-to-ip <Hostname> <IPAddress>
|Associated CDETS #||NA|