Not able to create or update CAD Email CSQs(Appadmin/REST).

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Not able to create or update CAD Email CSQs(Appadmin/REST)

Problem Summary Not able to create or update CAD Email CSQs(Appadmin/REST).
Error Message
Possible Cause In CCX administration ,

Subsystems-> Rmcm-> Contact Service Queues,

CAD email CSQ’s cannot be created or modified from 11.0 release. Finesse Email is the only Email available with UCCX 11.0. Since CAD email has been removed, corresponding CSQ cannot be used.

Recommended Action CAD Email CSQ cannot be created or modified.However, old CSQ will be present for reference. Delete option is provided for cleanup.
Release Release 11.0(1)
Associated CDETS #


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