Neither DN provides any response...the line is silent and the call does not connect or terminate
Neither DN provides any response...the line is silent and the call does not connect or terminate.
For the Comprehensive exercise, if Cisco ICM icm RouterA is not started, it will cause this effect. As well, some PG issues will also cause the issue of no response at all. For example, the PG type must be type 10.
Open the ICM Service Control tool to check if the Cisco ICM icm RouterA service is running, and start Cisco ICM icm RouterA if the service is not running, perform the following steps:
Troubleshoot the PG. See troubleshooting topics related to the PG installed on the Unified CVP Server.
|Associated CDETS #||