Mobile Agent Conference Bridge: Agent Greeting Fails to play when using a conference bridge
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Agent Greeting Fails to play when using a conference bridge
| Problem Summary | Agent Greeting Fails to play when using a conference bridge. |
|---|---|
| Error Message | Appears in the Windows Event Viewer > Application Log on the Unified CCE Peripheral Gateway: Failed to play Agent Greeting <type> for the call <call ID>) to Agent <agent ID> with the extension <extension> since no conference bridge is available MessageId=26 Category=EnterpriseAgentPIM |
| Possible Cause | Incorrect configuration or inadequate conference resources. |
| Recommended Action | Verify the conference bridge configuration on Unified CM. Ensure that adequate conference resources are allocated. |
| Release | 8.5(2) |
| Associated CDETS # | None |
