Mobile Agent Conference Bridge: Agent Greeting Fails to play due to conference request failure
Agent Greeting Fails to play due to conference request failure
|Problem Summary|| Agent Greeting Fails to play when using a conference bridge.|
|Error Message|| Appears in the Windows Event Viewer > Application Log on the UCCE Peripheral Gateway: |
Failed to play Agent Greeting <type> for the call <call ID>) to Agent <agent ID> with the extension <extension> due to conference request failure.
|Possible Cause|| A communication failure occurred between one or more UCCE components. Common causes include:
|Recommended Action||Check your UCCE, CVP, and UNIFIED CM logs for more information on the source of the error.|
|Associated CDETS #||None.|