Mobile Agent Conference Bridge: Agent Greeting Fails to Play Due to Internal Software Error
<Agent Greeting Fails to Play Due to Internal Software Error>
|Problem Summary||Agent Greeting Fails to play when using a conference bridge.|
|Error Message|| Appears in the Windows Event Viewer > Application Log on the UCCE Peripheral Gateway: |
Failed to play Agent Greeting <type> for the call <call ID>) to Agent <agent ID> with the extension <extension> due to internal software error.
|Possible Cause||Most likely attributable to an internal error in UCCE software.|
|Recommended Action||Contact or open a case with your UCCE product support representative.|
|Associated CDETS #||None|