Metadata for sessions in case of Agent to Agent Transfer in Communications Manager 10.x and later

From DocWiki

Jump to: navigation, search

Back to: Agent Transfer to Another Agent Scenario
Back to: How do you correlate reference call IDs for different call scenarios, under Unified Communications Manager phone forking?
Back to: FAQs for Cisco MediaSense


Caller C is 2000
Agents A (1000) and B (3000) configured for BiB forking.


Metadata for sessions started during this test period (Note that timestamps have been edited to be more readable):

[
    {
        "sessionStartDate": "3/27/15 13:54:47.451",
        "urls": {
            "rtspUrl": "rtsp://10.194.118.236/archive/9514c5d0406cc1",
            "httpUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9514c5d0406cc1.mp4",
            "mp4Url": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9514c5d0406cc1.mp4",
            "wavUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/wav/9514c5d0406cc1.wav"
        },
        "callControllerIP": "10.194.118.25",
        "sessionState": "CLOSED_NORMAL",
        "callControllerType": "Cisco-CUCM",
        "sessionId": "9514c5d0406cc1",
        "sessionDuration": "6.285",
        "tracks": [
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 1,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9514c5d0406cc1-TRACK1",
                "trackDuration": "6.285",
                "trackStartDate": "3/27/15 13:54:47.451",
                "participants": [{
                    "participantDuration": "6.285",
                    "xRefCi": "22310153",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:47.451",
                    "deviceRef": "2000",
                    "deviceId": "SEP001818BF3BD3"
                }]
            },
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 0,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9514c5d0406cc1-TRACK0",
                "trackDuration": "6.285",
                "trackStartDate": "3/27/15 13:54:47.451",
                "participants": [{
                    "participantDuration": "6.285",
                    "xRefCi": "22310164",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:47.451",
                    "deviceRef": "3000",
                    "deviceId": "SEP1C17D340F0AC"
                }]
            }
        ]
    },
    {
        "sessionStartDate": "3/27/15 13:54:40.415",
        "urls": {
            "rtspUrl": "rtsp://10.194.118.236/archive/9414c5d03eb531",
            "httpUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9414c5d03eb531.mp4",
            "mp4Url": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9414c5d03eb531.mp4",
            "wavUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/wav/9414c5d03eb531.wav"
        },
        "callControllerIP": "10.194.118.25",
        "sessionState": "CLOSED_NORMAL",
        "callControllerType": "Cisco-CUCM",
        "sessionId": "9414c5d03eb531",
        "sessionDuration": "6.550",
        "tracks": [
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 1,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9414c5d03eb531-TRACK1",
                "trackDuration": "6.550",
                "trackStartDate": "3/27/15 13:54:40.415",
                "participants": [{
                    "participantDuration": "6.550",
                    "xRefCi": "22310163",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:40.415",
                    "deviceRef": "1000",
                    "deviceId": "SEP001E7A270ED6"
                }]
            },
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 0,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9414c5d03eb531-TRACK0",
                "trackDuration": "6.550",
                "trackStartDate": "3/27/15 13:54:40.415",
                "participants": [{
                    "participantDuration": "6.550",
                    "xRefCi": "22310164",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:40.415",
                    "deviceRef": "3000",
                    "deviceId": "SEP1C17D340F0AC"
                }]
            }
        ]
    },
    {
        "sessionStartDate": "3/27/15 13:54:40.207",
        "urls": {
            "rtspUrl": "rtsp://10.194.118.236/archive/9314c5d03eaa31",
            "httpUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9314c5d03eaa31.mp4",
            "mp4Url": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9314c5d03eaa31.mp4",
            "wavUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/wav/9314c5d03eaa31.wav"
        },
        "callControllerIP": "10.194.118.25",
        "sessionState": "CLOSED_NORMAL",
        "callControllerType": "Cisco-CUCM",
        "sessionId": "9314c5d03eaa31",
        "sessionDuration": "6.757",
        "tracks": [
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 1,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9314c5d03eaa31-TRACK1",
                "trackDuration": "6.757",
                "trackStartDate": "3/27/15 13:54:40.207",
                "participants": [{
                    "participantDuration": "6.757",
                    "xRefCi": "22310164",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:40.207",
                    "deviceRef": "3000",
                    "deviceId": "SEP1C17D340F0AC"
                }]
            },
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 0,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9314c5d03eaa31-TRACK0",
                "trackDuration": "6.757",
                "trackStartDate": "3/27/15 13:54:40.207",
                "participants": [{
                    "participantDuration": "6.757",
                    "xRefCi": "22310163",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:40.207",
                    "deviceRef": "1000",
                    "deviceId": "SEP001E7A270ED6"
                }]
            }
        ]
    },
    {
        "sessionStartDate": "3/27/15 13:54:04.419",
        "urls": {
            "rtspUrl": "rtsp://10.194.118.236/archive/9214c5d035efe1",
            "httpUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9214c5d035efe1.mp4",
            "mp4Url": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9214c5d035efe1.mp4",
            "wavUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/wav/9214c5d035efe1.wav"
        },
        "callControllerIP": "10.194.118.25",
        "sessionState": "CLOSED_NORMAL",
        "callControllerType": "Cisco-CUCM",
        "sessionId": "9214c5d035efe1",
        "sessionDuration": "25.265",
        "tracks": [
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 1,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9214c5d035efe1-TRACK1",
                "trackDuration": "25.265",
                "trackStartDate": "3/27/15 13:54:04.419",
                "participants": [{
                    "participantDuration": "25.265",
                    "xRefCi": "22310153",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:04.419",
                    "deviceRef": "2000",
                    "deviceId": "SEP001818BF3BD3"
                }]
            },
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 0,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9214c5d035efe1-TRACK0",
                "trackDuration": "25.265",
                "trackStartDate": "3/27/15 13:54:04.419",
                "participants": [{
                    "participantDuration": "25.265",
                    "xRefCi": "22310154",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:04.419",
                    "deviceRef": "1000",
                    "deviceId": "SEP001E7A270ED6"
                }]
            }
        ]
    }
]

--- Events ---

{
    "eventBody": {
        "sessionStartDate": "3/27/15 13:54:04.419",
        "urls": [{"rtspUrl": "rtsp://10.194.118.236/9214c5d035efe1"}],
        "callControllerIP": "10.194.118.25",
        "sessionState": "ACTIVE",
        "callControllerType": "Cisco-CUCM",
        "sessionId": "9214c5d035efe1",
        "tracks": [
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 1,
                "trackStartDate": "3/27/15 13:54:04.419",
                "participants": [{
                    "xRefCi": "22310153",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:04.419",
                    "deviceRef": "2000",
                    "deviceId": "SEP001818BF3BD3"
                }]
            },
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 0,
                "trackStartDate": "3/27/15 13:54:04.419",
                "participants": [{
                    "xRefCi": "22310154",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:04.419",
                    "deviceRef": "1000",
                    "deviceId": "SEP001E7A270ED6"
                }]
            }
        ]
    },
    "eventType": "SESSION_EVENT",
    "eventAction": "STARTED"
}
---

{
    "eventBody": {
        "sessionStartDate": "3/27/15 13:54:04.419",
        "urls": [
            {"rtspUrl": "rtsp://10.194.118.236/archive/9214c5d035efe1"},
            {"mp4Url": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9214c5d035efe1.mp4"},
            {"wavUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/wav/9214c5d035efe1.wav"},
            {"httpUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9214c5d035efe1.mp4"}
        ],
        "callControllerIP": "10.194.118.25",
        "sessionState": "CLOSED_NORMAL",
        "callControllerType": "Cisco-CUCM",
        "sessionId": "9214c5d035efe1",
        "sessionDuration": "25.265",
        "tracks": [
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 1,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9214c5d035efe1-TRACK1",
                "trackDuration": "25.265",
                "trackStartDate": "3/27/15 13:54:04.419",
                "participants": [{
                    "participantDuration": "25.265",
                    "xRefCi": "22310153",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:04.419",
                    "deviceRef": "2000",
                    "deviceId": "SEP001818BF3BD3"
                }]
            },
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 0,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9214c5d035efe1-TRACK0",
                "trackDuration": "25.265",
                "trackStartDate": "3/27/15 13:54:04.419",
                "participants": [{
                    "participantDuration": "25.265",
                    "xRefCi": "22310154",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:04.419",
                    "deviceRef": "1000",
                    "deviceId": "SEP001E7A270ED6"
                }]
            }
        ]
    },
    "eventType": "SESSION_EVENT",
    "eventAction": "ENDED"
}
---

{
    "eventBody": {
        "sessionStartDate": "3/27/15 13:54:40.207",
        "urls": [{"rtspUrl": "rtsp://10.194.118.236/9314c5d03eaa31"}],
        "callControllerIP": "10.194.118.25",
        "sessionState": "ACTIVE",
        "callControllerType": "Cisco-CUCM",
        "sessionId": "9314c5d03eaa31",
        "tracks": [
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 1,
                "trackStartDate": "3/27/15 13:54:40.207",
                "participants": [{
                    "xRefCi": "22310164",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:40.207",
                    "deviceRef": "3000",
                    "deviceId": "SEP1C17D340F0AC"
                }]
            },
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 0,
                "trackStartDate": "3/27/15 13:54:40.207",
                "participants": [{
                    "xRefCi": "22310163",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:40.207",
                    "deviceRef": "1000",
                    "deviceId": "SEP001E7A270ED6"
                }]
            }
        ]
    },
    "eventType": "SESSION_EVENT",
    "eventAction": "STARTED"
}
---

{
    "eventBody": {
        "sessionStartDate": "3/27/15 13:54:40.415",
        "urls": [{"rtspUrl": "rtsp://10.194.118.236/9414c5d03eb531"}],
        "callControllerIP": "10.194.118.25",
        "sessionState": "ACTIVE",
        "callControllerType": "Cisco-CUCM",
        "sessionId": "9414c5d03eb531",
        "tracks": [
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 1,
                "trackStartDate": "3/27/15 13:54:40.415",
                "participants": [{
                    "xRefCi": "22310163",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:40.415",
                    "deviceRef": "1000",
                    "deviceId": "SEP001E7A270ED6"
                }]
            },
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 0,
                "trackStartDate": "3/27/15 13:54:40.415",
                "participants": [{
                    "xRefCi": "22310164",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:40.415",
                    "deviceRef": "3000",
                    "deviceId": "SEP1C17D340F0AC"
                }]
            }
        ]
    },
    "eventType": "SESSION_EVENT",
    "eventAction": "STARTED"
}
---

{
    "eventBody": {
        "sessionStartDate": "3/27/15 13:54:40.415",
        "urls": [
            {"rtspUrl": "rtsp://10.194.118.236/archive/9414c5d03eb531"},
            {"mp4Url": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9414c5d03eb531.mp4"},
            {"wavUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/wav/9414c5d03eb531.wav"},
            {"httpUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9414c5d03eb531.mp4"}
        ],
        "callControllerIP": "10.194.118.25",
        "sessionState": "CLOSED_NORMAL",
        "callControllerType": "Cisco-CUCM",
        "sessionId": "9414c5d03eb531",
        "sessionDuration": "6.550",
        "tracks": [
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 1,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9414c5d03eb531-TRACK1",
                "trackDuration": "6.550",
                "trackStartDate": "3/27/15 13:54:40.415",
                "participants": [{
                    "participantDuration": "6.550",
                    "xRefCi": "22310163",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:40.415",
                    "deviceRef": "1000",
                    "deviceId": "SEP001E7A270ED6"
                }]
            },
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 0,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9414c5d03eb531-TRACK0",
                "trackDuration": "6.550",
                "trackStartDate": "3/27/15 13:54:40.415",
                "participants": [{
                    "participantDuration": "6.550",
                    "xRefCi": "22310164",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:40.415",
                    "deviceRef": "3000",
                    "deviceId": "SEP1C17D340F0AC"
                }]
            }
        ]
    },
    "eventType": "SESSION_EVENT",
    "eventAction": "ENDED"
}
---

{
    "eventBody": {
        "sessionStartDate": "3/27/15 13:54:40.207",
        "urls": [
            {"rtspUrl": "rtsp://10.194.118.236/archive/9314c5d03eaa31"},
            {"mp4Url": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9314c5d03eaa31.mp4"},
            {"wavUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/wav/9314c5d03eaa31.wav"},
            {"httpUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9314c5d03eaa31.mp4"}
        ],
        "callControllerIP": "10.194.118.25",
        "sessionState": "CLOSED_NORMAL",
        "callControllerType": "Cisco-CUCM",
        "sessionId": "9314c5d03eaa31",
        "sessionDuration": "6.757",
        "tracks": [
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 1,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9314c5d03eaa31-TRACK1",
                "trackDuration": "6.757",
                "trackStartDate": "3/27/15 13:54:40.207",
                "participants": [{
                    "participantDuration": "6.757",
                    "xRefCi": "22310164",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:40.207",
                    "deviceRef": "3000",
                    "deviceId": "SEP1C17D340F0AC"
                }]
            },
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 0,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9314c5d03eaa31-TRACK0",
                "trackDuration": "6.757",
                "trackStartDate": "3/27/15 13:54:40.207",
                "participants": [{
                    "participantDuration": "6.757",
                    "xRefCi": "22310163",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:40.207",
                    "deviceRef": "1000",
                    "deviceId": "SEP001E7A270ED6"
                }]
            }
        ]
    },
    "eventType": "SESSION_EVENT",
    "eventAction": "ENDED"
}
---

{
    "eventBody": {
        "sessionStartDate": "3/27/15 13:54:47.451",
        "urls": [{"rtspUrl": "rtsp://10.194.118.236/9514c5d0406cc1"}],
        "callControllerIP": "10.194.118.25",
        "sessionState": "ACTIVE",
        "callControllerType": "Cisco-CUCM",
        "sessionId": "9514c5d0406cc1",
        "tracks": [
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 1,
                "trackStartDate": "3/27/15 13:54:47.451",
                "participants": [{
                    "xRefCi": "22310153",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:47.451",
                    "deviceRef": "2000",
                    "deviceId": "SEP001818BF3BD3"
                }]
            },
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 0,
                "trackStartDate": "3/27/15 13:54:47.451",
                "participants": [{
                    "xRefCi": "22310164",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:47.451",
                    "deviceRef": "3000",
                    "deviceId": "SEP1C17D340F0AC"
                }]
            }
        ]
    },
    "eventType": "SESSION_EVENT",
    "eventAction": "STARTED"
}
---

{
    "eventBody": {
        "sessionStartDate": "3/27/15 13:54:47.451",
        "urls": [
            {"rtspUrl": "rtsp://10.194.118.236/archive/9514c5d0406cc1"},
            {"mp4Url": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9514c5d0406cc1.mp4"},
            {"wavUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/wav/9514c5d0406cc1.wav"},
            {"httpUrl": "http://10.194.118.236:8081/recordedMedia/oramedia/mp4/9514c5d0406cc1.mp4"}
        ],
        "callControllerIP": "10.194.118.25",
        "sessionState": "CLOSED_NORMAL",
        "callControllerType": "Cisco-CUCM",
        "sessionId": "9514c5d0406cc1",
        "sessionDuration": "6.285",
        "tracks": [
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 1,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9514c5d0406cc1-TRACK1",
                "trackDuration": "6.285",
                "trackStartDate": "3/27/15 13:54:47.451",
                "participants": [{
                    "participantDuration": "6.285",
                    "xRefCi": "22310153",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:47.451",
                    "deviceRef": "2000",
                    "deviceId": "SEP001818BF3BD3"
                }]
            },
            {
                "codec": "PCMU",
                "trackMediaType": "AUDIO",
                "trackNumber": 0,
                "downloadUrl": "http://10.194.118.236:8081/mma/ExportRaw?recording=9514c5d0406cc1-TRACK0",
                "trackDuration": "6.285",
                "trackStartDate": "3/27/15 13:54:47.451",
                "participants": [{
                    "participantDuration": "6.285",
                    "xRefCi": "22310164",
                    "isConference": false,
                    "participantStartDate": "3/27/15 13:54:47.451",
                    "deviceRef": "3000",
                    "deviceId": "SEP1C17D340F0AC"
                }]
            }
        ]
    },
    "eventType": "SESSION_EVENT",
    "eventAction": "ENDED"
}





Rating: 0.0/5 (0 votes cast)

Personal tools