Maintenance Release Support Matrix
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Cisco Unified Contact Center Enterprise
Maintenance Release Support Matrix
This Cisco Unified Contact Center Enterprise (Unified CCE) Maintenance Release Support Matrix is provided as a supplement to the “Cisco Unified Contact Center Enterprise Software Maintenance Strategy” document as a reference of recent Unified CCE First Customer Shipment (FCS) and End of Software Maintenance (EoSWM) dates.
Unified CCE 9.x
| Product Version | FCS Date | EoSWM |
|---|---|---|
| 9.0(1) | 15-Jun-2012 | TBD |
| 9.0(2) | 13-Sept-2102 | TBD |
| 9.0(3) | 29-Mar-2013 | TBD |
Unified CCE 8.x
| Product Version | FCS Date | EoSWM |
|---|---|---|
| 8.0(1) | 24-Aug-2009 | 18-Feb-2011 |
| 8.0(2) | 3-Jun-2010 | 2-Feb-2011 |
| 8.0(3) | 18-Nov-2010 | 19-Feb-2012 |
| 8.5(1) | 20-Dec-2010 | 20-Mar-2012 |
| 8.5(2) | 12-Jul-2011 | 15-Oct-2012 |
| 8.5(3) | 13-Nov-2011 | 15-Feb-2013 |
| 8.5(4) - Safe Harbor for 8.X Stream | 19-Sep-2012 | 17-Apr-2014 |
- Estimated dates are subject to change until FCS of that release
Unified CCE 7.5
| Product Version | FCS Date | EoSWM |
| 7.5(1) | 7-May-2008? | 19-Feb-2009 |
| 7.5(2) | 14-Aug-2008 | 15-Apr-2009 |
| 7.5(3) | 19-Nov-2008 | 31-Jul-2009 |
| 7.5(4) | 17-Feb-2009 | 15-Oct-2009 |
| 7.5(5) | 13-May-2009 | 15-Jan-2010 |
| 7.5(6) | 18-Aug-2009 | 22-Apr-2010 |
| 7.5(7) | 15-Dec-2009 | 15-Aug-2010 |
| 7.5(8) | 16-Mar-2010 | 17-Nov-2010 |
| 7.5(9) | 5-Jul-2010 | 7-Jun-2011 |
| 7.5(10) - Safe Harbor for 7.5 Stream | 3-Mar-2011 | 1-Mar-2013 |
- Estimated dates are subject to change until FCS of that release
Additional details of Unified CCE End of Life/End of Sale (EOL/EOS) notices can be found at: http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_eol_notices_list.html
