LookupCustomer could not find the customer though the customer was created

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Incorrect email address or password error message is shown when trying to Register CCX to Context Service

Problem Summary LookupCustomer could not find the customer though the customer was created.
Error Message NA
Possible Cause

Customer was created in Lab mode and Lookup is done in Production mode or vice versa.  

Recommended Action

Do the LookupCustomer in the same mode in which customer was created OR Create the customer in the mode in which Lookup is done.

Release Release 11.5(1)
Associated CDETS # None


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