Login: "Invalid Username and/or Password" error
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I get an "Invalid Username and/or Password" error at login. How do I log in?
| Problem Summary | I get an "Invalid Username and/or Password" error at login. How do I log in? |
|---|---|
| Error Message | Invalid Username and/or Password |
| Possible Cause | Incorrect username and/or password, valid username & password but NO Supervisor rights on UCCX |
| Recommended Action | 1. Check if you entered the credentials correctly. The username & password are case sensitive.
2. Verify if by using the same credentials, you are able to login in Cisco Supervisor Desktop (CSD) on your PC. |
| Release | Release 1.0 and 2.0 |
| Associated CDETS # | N/A |
